Staff Onboarding
Welcome to the team. This takes about 5 minutes.
Step 1: Accept your invitation (2 minutes)
Your center's owner adds you in BrightBadge, and you get an invitation email.
- Open the email and tap the link. (The invitation shows how many days you have left to finish.)
- Personal Info: confirm your name and add your phone number.
- Emergency Contacts: optional — add one or two people we can reach in an emergency, or skip.
- Security: create a password with at least 8 characters, a number and a special character.
- Tap Complete Profile.
You'll see Your Staff Code — six digits that are yours alone. Then tap Go to Dashboard.
Step 2: Find your codes (1 minute)
Sign in any time at bright-badge.com/auth/login. Your dashboard shows My Staff Code and the Site ID — tap either one to copy it.
Your staff code is like a house key: keep it to yourself and never share it. If it's ever lost or someone else learns it, ask your owner to regenerate it — the old code stops working.
Step 3: Open the kiosk (1 minute)
The kiosk is the tablet or computer at your front door where families check children in and out.
- On your dashboard, tap Sign In to Kiosk (or open bright-badge.com/site-kiosk on the kiosk device).
- Enter the Site ID and your six-digit staff code.
- Tap Access Site Kiosk.
The kiosk shows your name as the staff member who opened it. It closes on its own after 4 hours.
Step 4: Help families check in and out (1 minute)
- The parent (or someone they've authorized) enters their email and six-digit pickup code, then taps See My Children.
- They tap their child, sign on the screen, confirm, and tap Complete Check In or Complete Check Out.
- They tap Next Parent so the screen is ready for the next family.
Families only ever see their own children. If someone's child doesn't appear, don't work around it — ask your owner or the child's parent.
End of the day: tap End Site Session, then Yes, Close Site, and enter your staff code.
Quick reference
- Open the kiosk: Site ID + your staff code → Access Site Kiosk
- Families sign in with: their email + their six-digit pickup code
- Close the kiosk: End Site Session → Yes, Close Site → your staff code
- Your code: never share it; if it's lost, your owner regenerates it
Next: the Staff Guide covers your dashboard, QR check-in with the BrightBadge app, absences and health information.