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BrightBadge

Staff Guide

For teachers and staff at daycares, preschools and after-school programs. Just getting started? See Staff Onboarding.

1. Your staff code

Every staff member has their own six-digit staff code. It's how the kiosk knows who opened it and who closed it, so every opening and closing is tied to a real person.

  • Find it on your dashboard under My Staff Code (tap to copy).
  • Keep it to yourself — never share it.
  • If it's lost or someone else learns it, ask your owner to regenerate it. The old code stops working right away.
  • If your dashboard says your code is past its expiry date, ask your owner to regenerate it.
Daycare Staff Codes: Add Employees & Secure Your Kiosk | BrightBadgeWatch on YouTube

2. Your dashboard

Sign in at bright-badge.com/auth/login with the email and password you set up. Your Worker Dashboard shows only the sites you're assigned to:

  • My Staff Code and Site ID, each tap-to-copy
  • Sign In to Kiosk — opens the check-in screen for your site
  • Children Present — how many children are checked in right now
  • Site Children — each child's status and last check-in or check-out
  • Today's Activity — check-ins and check-outs as they happen
  • Today's Absences — absences parents have reported
  • Enrollment — if your owner has given you access to enrollment applications

You can also open Health Information to see children's allergies, medications and dietary needs.

3. Opening the kiosk

  1. Tap Sign In to Kiosk on your dashboard, or open bright-badge.com/site-kiosk on the kiosk device.
  2. Enter the Site ID and your six-digit staff code.
  3. Tap Access Site Kiosk.

The kiosk shows who opened it. For safety, the session closes by itself after 4 hours, and every attempt is logged. You don't need a separate password for the kiosk.

4. Check-in and check-out

Families do the signing themselves; you're there to help.

  1. The parent or authorized pickup enters the email they registered with and their six-digit pickup code, then taps See My Children.
  2. Their children appear, with whether each one is checked in or out. They only ever see their own children.
  3. To drop off, they tap the green button for their child; to pick up, the check-out button.
  4. They sign on the screen with a finger (Clear to start over), confirm, and tap Complete Check In or Complete Check Out. The time and signature are saved.
  5. Select Multiple lets a family check several children in or out at once.
  6. Next Parent returns the screen to sign-in for the next family.

A child who is checked in at another site can't be checked in again from yours.

Safe pickups: only people a parent has authorized can sign in to pick up. If someone isn't recognized by the kiosk, don't release the child — contact your owner or the child's parent, and follow your center's pickup policy.

Daycare Sign-In Kiosk: Signed Drop-Off & Pickup | BrightBadgeWatch on YouTube

5. Closing the kiosk

At the end of the day:

  1. Scroll down and tap End Site Session.
  2. BrightBadge explains that closing ends the kiosk session, marks the site offline and stops new check-ins until it's reopened. Tap Yes, Close Site.
  3. Enter your staff code and tap End Session.

6. QR check-in with the BrightBadge app

Families can check in by showing the QR code in their BrightBadge app instead of typing their email and code. The QR code refreshes every minute, so a screenshot won't work.

With your phone: sign in to the BrightBadge app through the Staff Portal and open the Scan tab.

  1. Point the camera at the parent's QR code.
  2. Select the child to check in or out.
  3. The parent signs on your screen — or, if they've saved a signature, it's applied automatically, because their own QR code was scanned.
  4. Confirm.

With a tablet: a tablet running the BrightBadge app in Kiosk Mode (opened with the Site ID and a staff code) can scan QR codes too.

A saved signature is optional and is only ever used when that person's own QR code is scanned. If there's no saved signature, the parent signs on screen.

The Staff Portal also has Messages, Signatures and Profile tabs.

Daycare QR Code Check-In & Saved Parent Signature | BrightBadgeWatch on YouTube

7. Absences and "on my way"

  • When a parent reports an absence, it appears under Today's Absences on your dashboard.
  • When a parent taps I'm On My Way, the center is alerted that pickup is coming, so the child can be ready.

8. Health information

Open Health Information to see every child's allergies, medications and dietary needs, with filters for Severe Allergies, Active Medications and Dietary Restrictions. Health information is confidential — don't discuss it with other families. In an emergency, always follow your center's procedures.

Need help?

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